Need more than just the apps?
In addition to providing the myApps technology to do-it-yourself clients, MyFreightWorld‚ Client Management Division offers professional logistics know-how and support services to many clients during the life of each shipment. These are clients who have analyzed the savings and process improvements that MyFreightWorld can bring to their operation by handling certain functions, for example:
- Operations staff extension: Activities like daily quality checks to ensure freight is picked up and monitoring shipment movements and intervening as needed
- Customer service staff extension: Serve as primary point of contact to your own customers and communicate any issues to the appropriate parties
- Back office staff extension: Perform freight bill audit, customer billing, and related functions
- Purchasing staff extension: End-to-end coordination of your bids and RFPs, from putting together the bid package to analysis of carrier responses to assistance with onboarding
If you need it, we will provide in-depth support for virtually any aspect of the daily management of your freight. Our technology is powerful but, in combination with our support services, it rises far above your competition!
