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Trucking News

MFW Social Post – February 10, 2022

Social Posts / February 10, 2022
MFW Social Posts
February 10, 2022

 

WHY LOOKING UNDER THE HOOD OF YOUR LOGISTICS SERVICE PROVIDER (LSP) MIGHT BE A GOOD IDEA: PART II

If you haven’t read the preceding Part I, we suggest you do so first.

There’s a time and place to purchase commodities, like milk and bread.

This isn’t one of them.

As we established in Part I, who you work with matters – especially when it comes to moving important, high value freight. There’s simply too much riding on the right outcomes. Makes sense, right?

Therefore, how well do you REALLY know your logistics provider? What do they stand for? What’s their strategic plan; their culture; integrity?

Have you taken time to “look under the hood,” asking key questions to better understand if they’re actually a great fit for your organization, performing the way you expect?

At MFW, we spent the last 12 months determining how we can be the absolute best partner possible, and that started with defining our organization; creating a system that routinely delivers the highest possible value to our customers.

For example …

One of our three corporate Core Behaviors – behaviors that we believe we “own” and personify 99% more so than our competition – is, “No lying. EVER.”

We believe our customers have a right to know this – a right to always hear the truth, good or bad.

In fact, if anyone at MFW ever violates our purpose or core behaviors, disciplinary action most likely follows (and yes, it’s happened).

This goes beyond your basic “customer promise.” This is how we OPERATE – it’s who we are. It guides us in how we recruit; hire; fire; reward; recognize; promote; discipline; compensate. It’s that important.

Want to know our other two core behaviors? Just give us a shout. We’d be happy to share.

#highGASlevel #nolies #lesssqueaky #innovation #shipmfw #logistics #supplychain #shipping