Frequently asked questions

Freight can be tricky. We’ve learned a lot over the
past two decades—let us share the wealth.

Who is MFW?

What is a 3PL?

Do you own your own trucks?

Do you offer flexible credit terms?

Can I book my shipments online? Can I track and trace?

Can I book my parcel shipments with you?

What is the difference between less-than-truckload (LTL) and truckload (TL)? 

Do you have a Customer Support team?

Do you have a Claims and Disputes Department?

What if I don't know my freight class?

How do you vet your carrier partners?