Trucking News

DAMAGED FREIGHT, AND ITS IMPACT ON YOU, YOUR CUSTOMER, AND PROFITABILITY

(PART IV OF A FOUR-PART SERIES)

😩 Have you ever felt like your logistics partner leaves you hanging when times get tough?20

One way this happens is when a shipment is damaged in transit. There can be finger-pointing, mistruths, and even avoidance of the issue. Still, someone has to take responsibility, and that party is then on the hook for paying the claim … which can be expensive.

However, similar to a civil lawsuit, the burden of proof rests on the plaintiff or the person filing the suit.

The best 3rd party partners realize this and work hard on both the FRONT END and the back end to ensure that their shipper is covered à just in case something does happen. Please consider the following true story.

🚛  NOT YOUR AVERAGE FREIGHT BROKER. What does it say about true partnership when a customer recently shared that we were “10 for 10” in September 2022 (perfection!) in winning damaged freight claims on their behalf? This is a service that many companies outsource to non-logistics type companies, but not at #mfw. We cross our “T’s” and dot our “I’s” to ensure we can present the facts – the whole truth and nothing but the truth – should a freight claim occur.

👉 IMPORTANT: Our shipper-partners rely on us to help them remain profitable during these challenging times and reducing freight claim responsibility is one important way we do that.

We’d love to hear about your specific needs and determine how we can help. Please give us a call today!

#transportation #logistics #freightforwarding