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MFW Social Posts
May 17, 2022
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WE TAKE OUR LAPTOPS HOME AT NIGHT. OUR COMPETITORS DON’T. Why is that? After all, isn’t freight transportation a 24/7 business? Well, it turns out that many large 3PLs have a steadfast rule: “You can only take your laptop home at night ** IF ** you reach a specific monthly revenue number – a goal that WE will impose on YOU.” Wow. Think about that for a moment. They’ll only give a high level of customer service to their customers IF an account manager happens to achieve some random – achievable or not – quota. What does that really say about them? More importantly, how do you as a transportation professional FEEL about that? (that’s right … you, the paying customer, are merely dollars and cents to them) We at #mfw would never do that to you. Like, EVER. We always take our laptops home! You’ll always be Number One with us. Believe it. Count on it. Because you deserve a provider you can rely on, 24/7. |