Introduction
Freight reclassification can be an unexpected and costly issue for shippers. If the carrier reclassifies your shipment, you could face additional charges, delays, and disputes. But why does freight get reclassified, and more importantly, can you fight it?
In this guide, we’ll break down the freight classification process, the financial impact of reclassification, and the steps you can take to dispute it. Plus, we’ll share strategies to prevent reclassification in the future.
1. Understanding Freight Reclassification
What is Freight Classification?
Freight classification is the system used by carriers to determine shipping costs based on the National Motor Freight Classification (NMFC) system. This system categorizes freight based on weight, dimensions, density, handling requirements, and liability risks.
Why Does Reclassification Happen?
Your freight may be reclassified due to:
- Incorrect weight or dimensions – Inaccurate measurements result in a different density calculation.
- Mislabeling or using the wrong NMFC code – Carriers verify codes and adjust accordingly.
- Packaging issues that affect density – Inconsistent or improper packaging may change how freight is rated.
- Carrier inspections – Carriers routinely inspect shipments to verify accuracy.
2. The Financial Impact of Reclassification
Freight reclassification isn’t just a minor inconvenience; it can have serious financial consequences.
- Unexpected Rate Increases – Higher-class shipments cost more to ship.
- Additional Fees – You may be charged administrative fees for the correction.
- Delays and Rebills – A reclassified shipment may be held for verification, leading to disruptions.
- Reweighing vs. Reclassification – While a reweighing fee only adjusts for weight, a reclassification affects your entire rate structure.
How Often Does Freight Get Reclassified?
According to industry estimates, up to 25% of freight shipments undergo reclassification or reweighing due to discrepancies. Knowing how to dispute these changes can save you significant money.
3. Can You Dispute a Freight Reclassification? Yes, But You Need the Right Strategy
Step 1: Review the Reclassification Notice
- Carefully examine the reclassification notice from your carrier.
- Compare the updated freight class with your original classification.
Step 2: Gather Evidence
Having the right documentation is crucial for a successful dispute. Key evidence includes:
- Invoice and Bill of Lading (BOL) copies – Ensure your declared freight class matches the contract.
- Shipment photos before pickup – Clear images showing packaging and labeling.
- Weighing tickets and dimension verification – Independent measurement proof.
Step 3: Contact the Carrier or Freight Broker
- Communicate your dispute professionally.
- Use key arguments like:
- Accuracy of Initial Classification – Prove your original classification was correct.
- Measurement Errors – Show discrepancies in carrier calculations.
- NMFC Code Verification – Provide documentation supporting the proper code.
Step 4: Escalate the Dispute (If Necessary)
If the carrier denies your dispute, consider these options:
- Work with a Freight Broker – They have experience negotiating disputes.
- Contact NMFTA (National Motor Freight Traffic Association) – They provide industry guidance.
- File a Formal Appeal – If all else fails, follow the carrier’s dispute resolution process.
4. How to Prevent Freight Reclassification in the Future
Taking proactive steps can prevent costly reclassifications:
Know Your Freight Class
- Use the NMFC database to classify your shipments accurately.
- If unsure, consult a freight specialist.
Invest in Proper Weighing and Measuring Equipment
- Calibrate scales regularly to ensure precise weight calculations.
- Use dimensioning tools for accurate cubic measurements.
Use Consistent Packaging to Avoid Density Changes
- Standardized packaging prevents density fluctuations.
- Avoid excessive empty space in cartons or crates.
Work with a Freight Broker for Accuracy
- Brokers help match the right NMFC code to your shipment.
- They can negotiate disputes on your behalf.
Document Everything
- Maintain clear records, including BOLs, invoices, and shipment photos.
- In case of disputes, well-documented shipments have a higher success rate.
Conclusion: Is Fighting a Freight Reclassification Worth It?
Disputing a reclassification is worth it if:
- Your original classification was accurate.
- The reclassification results in significantly higher costs.
- You have clear documentation supporting your claim.
However, if reclassification happens frequently, it may indicate a need to improve how your shipments are classified and documented. Investing in proper classification and proactive shipping practices can save time, money, and frustration.
Need Expert Help? Let MyFreightWorld Assist You!
With expert guidance, avoid costly freight reclassifications, contact MyFreightWorld for a free consultation or to access our freight classification resources.
For additional industry insights, don’t miss our article on 2025 NMFC Changes.
Frequently Asked Questions (FAQs)
Can I negotiate freight class with a carrier?
Yes! Carriers may be open to negotiation if you provide solid documentation.
How long does a freight dispute take?
It depends on the carrier, but most disputes take 1-4 weeks to resolve.
What are the most common NMFC codes that get disputed?
High-density items like textiles, auto parts, and furniture often face frequent reclassification.