Customer Overview
The customer is a Boston-based critical-environments contractor with offices nationwide. Their team designs and builds cleanroom systems for secure government and highly controlled facilities, where timing, approvals, site coordination, and freight execution are directly tied to project success.
For this customer, transportation is not a standard truckload transaction. Their cleanroom structures are oversized, project-specific, and often move into sensitive delivery environments with strict approval requirements.
The Freight
MFW supported 6 superload cleanroom shipments for the customer across regional, cross-country, and project-based lanes.
Many of the cleanroom structures measured roughly 42 feet long, 14 feet wide, and 14 feet tall. These dimensions required specialized heavy-haul planning, including RGN and drop deck equipment, carrier coordination, routing considerations, potential layover planning, and site-specific delivery alignment.
The Challenge
The customer needed a logistics partner that could manage the operational complexity behind oversized cleanroom freight.
Each shipment involved multiple moving parts, including carrier selection, equipment availability, delivery timing, vendor coordination, secure site approvals, and potential rigging requirements. Because some projects delivered into sensitive or approval-heavy locations, even equipment and delivery support could require advance review.
Market price velocity added another layer of complexity. In one instance, a potential superload layover charge required MFW to produce multiple rate updates and work through the cost impact with the customer before final execution.
The customer needed a partner who could move quickly, communicate clearly, and reduce friction before freight reached the job site.
The MFW Solution
MFW built a repeatable superload strategy around weekly planning, specialized carrier selection, and tight coordination across all parties involved.
The AE worked closely with the customer over the past year, meeting weekly with the customer’s team, internal coverage resources, carrier partners, and additional vendors as needed. These meetings created a stronger planning rhythm around upcoming projects, pricing changes, site requirements, carrier options, equipment needs, and approval timelines.
MFW also sourced its carrier network to identify a high-performing heavy-haul partner capable of supporting the customer’s service expectations. The right carrier partner was critical because these shipments required flexibility, responsiveness, and the ability to pivot quickly as project details changed.
The Outcome
Through 6 superload cleanroom shipments, MFW helped the customer create a smoother and more predictable process for moving oversized freight into complex project environments.
The strategy improved operational efficiency through faster carrier sourcing, smoother approvals, fewer last-minute issues, and stronger coordination between the customer, carrier partners, coverage teams, and vendors.
MFW also helped reduce exposure from a potential superload layover charge by actively managing rate changes, communicating the cost impact, and helping the customer adjust before the issue created larger project disruption.
Over time, the relationship expanded from shipment support into a trusted logistics partnership. The customer’s VP of Operations encouraged the broader team to use MFW more often, and the AE became a direct point of contact for time-sensitive cleanroom freight needs.
Key Results
- 6 superload cleanroom shipments supported
- Regional, cross-country, and project-based lanes managed
- RGN and drop deck equipment sourced
- Faster carrier sourcing through trusted heavy-haul partner selection
- Smoother approvals through weekly coordination
- Fewer last-minute issues through proactive planning
- Reduced layover charge exposure through active rate management
- Stronger customer trust, including expanded usage across the customer’s operations team